TCS under scanner amid growing cybersecurity pressures after M&S breach

TCS, which has been a longstanding IT services provider for M&S for over a decade, is reportedly aiming to conclude its investigation by the end of this month.

By  Storyboard18May 23, 2025 6:53 PM
TCS under scanner amid growing cybersecurity pressures after M&S breach
The incident highlights the rising scrutiny on IT service providers and the growing accountability they face as cyber threats evolve.

India’s tech giant Tata Consultancy Services (TCS) has launched an internal probe to assess whether vulnerabilities within its systems played a role in the cyberattack that recently hit British retailer Marks & Spencer (M&S), according to a report by the Financial Times. The move marks a critical moment not just for TCS, but for the broader conversation around third-party cybersecurity risks in global outsourcing partnerships.

TCS, which has been a longstanding IT services provider for M&S for over a decade, is reportedly aiming to conclude its investigation by the end of this month. The probe’s findings could have far-reaching implications for how companies evaluate their vendor ecosystems in an era where cyberattacks increasingly exploit third-party access points.

The breach, first disclosed by M&S in April, has already dealt a significant blow to the UK retailer, with estimated losses of £300 million ($404.9 million) in operating profit. The attack also disrupted online operations—a key revenue stream for M&S with full restoration not expected until July.

Neither TCS nor M&S has issued an official statement confirming the link or details, while Reuters reported that both companies declined immediate comment.

The incident highlights the rising scrutiny on IT service providers and the growing accountability they face as cyber threats evolve. With large enterprises relying heavily on outsourced digital infrastructure, even trusted, long-term partners are being reevaluated under a new cybersecurity lens.

As TCS works to identify any potential lapse, the episode raises broader industry questions about the resilience of managed service partnerships and whether companies are adequately prepared to detect, respond to, and recover from breaches originating within their extended digital supply chains.

First Published on May 23, 2025 6:53 PM

More from Storyboard18

Brand Marketing

Airtel-Perplexity AI tie-up sparks online chatter over Apple, ads, and AI adoption

Airtel-Perplexity AI tie-up sparks online chatter over Apple, ads, and AI adoption

Brand Marketing

OpenAI launches general purpose "ChatGPT Agent" for automated task completion

OpenAI launches general purpose "ChatGPT Agent" for automated task completion

How it Works

YouTube Premium's muffled pitch: Why a "sound strategy" isn't converting in India

YouTube Premium's muffled pitch: Why a "sound strategy" isn't converting in India

Brand Marketing

Global Ads Spotlight: How a tiny filter made a big splash in Colombia

Global Ads Spotlight: How a tiny filter made a big splash in Colombia

How it Works

Sports and Athleisure brands under consumer scrutiny amid rising eco expectations: Report

Sports and Athleisure brands under consumer scrutiny amid rising eco expectations: Report

Brand Marketing

Intel expands layoffs to over 5,000 employees across U.S. in latest round of job cuts

Intel expands layoffs to over 5,000 employees across U.S. in latest round of job cuts

Brand Makers

Airports have become high-impact brand discovery zones: Praveen Someshwar, MD and CEO Diageo India

Airports have become high-impact brand discovery zones: Praveen Someshwar, MD and CEO Diageo India

Brand Marketing

FIFA to open 2026 World Cup ticket applications on September 10

FIFA to open 2026 World Cup ticket applications on September 10