Advertisers abandon X over extreme content

X has faced significant backlash from advertisers due to its lax content moderation and Musk's own controversial statements.

By  Storyboard18Sep 6, 2024 1:17 PM
Advertisers abandon X over extreme content
Kantar's report, based on interviews with 1,000 senior marketers and 18,000 consumers, found that X ranks outside the top 10 brands for trust and innovative advertising.

X faces a significant challenge as advertisers increasingly plan to cut spending on the platform due to concerns about extreme content. A Kantar survey found a net 26% of marketers intend to decrease spending on X in 2025, the largest pullback from any major global ad platform. Only 4% of marketers believe X ads offer "brand safety," compared to 39% for Google ads.

Advertisers have been moving away from X for years, and a turnaround seems unlikely. Kantar's Gonca Bubani noted that X's unpredictability and lack of consistent content moderation make it difficult to ensure brand safety. Despite Musk's charm offensive at Cannes Lions, his efforts to woo advertisers have been short-lived.

X has faced significant backlash from advertisers due to its lax content moderation and Musk's own controversial statements. Several major brands, including IBM, Disney, and Paramount, halted ad spending on the platform over concerns about antisemitism and hate speech.

Kantar's report, based on interviews with 1,000 senior marketers and 18,000 consumers, found that X ranks outside the top 10 brands for trust and innovative advertising. YouTube remains the preferred ad platform for marketers, while Amazon and TikTok share the top spot for consumers.

Brazil's recent decision to block X over Musk's refusal to appoint a new legal representative further highlights the challenges faced by the platform. The move escalated a feud over free speech and misinformation, demonstrating the growing concerns about X's content moderation policies.

First Published on Sep 6, 2024 1:17 PM

More from Storyboard18

Advertising

As ad giants merge and markets shift, agencies turn to brand refreshes

As ad giants merge and markets shift, agencies turn to brand refreshes

Advertising

Cannes Lions to impose stricter integrity standards including three-year ban amid AI concerns

Cannes Lions to impose stricter integrity standards including three-year ban amid AI concerns

How it Works

Spoiled milk and rotten promises: Q-comm firms' hygiene lapses threaten FMCG brand ties

Spoiled milk and rotten promises: Q-comm firms' hygiene lapses threaten FMCG brand ties

Advertising

Google expands AI-driven ads in India, betting on generative search to power growth

Google expands AI-driven ads in India, betting on generative search to power growth

Brand Makers

Microsoft's Cindy Rose to succeed Mark Read as WPP CEO

Microsoft's Cindy Rose to succeed Mark Read as WPP CEO

How it Works

Chrome killers? How OpenAI and Perplexity AI browsers could rewire Google’s ad empire

Chrome killers? How OpenAI and Perplexity AI browsers could rewire Google’s ad empire

Brand Marketing

Cannes Lions Grand Prix Spotlight: How PENNY turned price into packaging - and won big

Cannes Lions Grand Prix Spotlight: How PENNY turned price into packaging - and won big

Brand Marketing

YouTube cracks down on repetitive content: Monetisation only for original creators from July 15

YouTube cracks down on repetitive content: Monetisation only for original creators from July 15