ASCI refreshes advertising guidelines for the education sector

The Advertising Standards Council of India (ASCI) updated its guidelines for advertising educational institutions, programmes and platforms after rigorous rounds of public consultation.

Education has been among the top violative sectors for the past few years when it comes to advertising. In its Annual Complaints Report 2022–23, classical education ranked second among the top violative categories. This is with 13.8 percent of total ads that did not adhere to ASCI’s guidelines.

While ASCI’s existing education guidelines require educational entities to substantiate any claims they make in their advertisements with relevant evidence, this latest update ensures that the advertisers are also mindful that their ads consider the students’ mental and physical well-being.

The amendments state that ads by educational institutions, including universities, colleges, schools, coaching classes, EdTech platforms and others that offer education and training programmes should not stereotype students based on their gender, or appearance, nor portray those who score low as unsuccessful or failures.

Further to complying with the general rules of ASCI’s code for self-regulation in advertising, and the existing educations sector guidelines, the advertisements of educational institutions, programmes and platforms will now have to comply with the following additional guidelines:

1. An advertisement may not show school students compromising on sleep or meals to study as this normalises unhealthy habits which are detrimental to student health.

2. While an advertisement may show disappointment with low scores, it must not portray an average or poor scorer as an unsuccessful student or a failure, or show him/ her/ them as demotivated, depressed or unhappy, or receiving less love or appreciation from parents, teachers or peers.

3. An advertisement must not create a false sense of urgency or fear of missing out that could accentuate anxieties amongst school students, or their parents.

4. While an advertisement may feature students of any gender, the advertisement must not suggest that certain subjects are associated with particular genders alone. Advertisements must also not suggest that students with high scores are always associated with stereotypical characteristics such as wearing thick glasses. This does not prevent advertisements from depicting such students so long as they do not suggest that only these students are successful.

Shri Rohit Kumar Singh, Secretary, Ministry of Consumer Affairs said, “Education advertising touches almost every citizen in the country. Ensuring the sanctity of advertising in this sector is an important task. The ASCI guidelines address the various issues that plague the sector and we hope that the industry will follow these in letter and spirit. I would like to reiterate that misleading ads are also a violation of the Consumer Protection Act and all necessary steps will be taken to keep our citizens safe”.

Manisha Kapoor, chief executive officer and secretary general, ASCI, said: "In addition to ads not being misleading, the updated guidelines also provide for the physical and mental well-being of students, particularly school students. While fierce pressure in education is a reality, advertising must not perpetuate this problem. normalise it or exploit student and parental vulnerability. Based on our Ed-Next study, such issues were identified, and post extensive consultation with different stakeholders, we are now issuing the updated guidelines. ASCI remains deeply committed to consumer protection, and we will continue to update our Code to reflect contemporary and emerging concerns in advertising content”.