India's AI adoption rate surpasses global average, reveals survey
80 percent of Indian leaders use AI daily or several times a week, compared to 70 percent of employees, a study commissioned by Zoom has revealed
ADVERTISEMENT
Indian business leaders are among the heaviest users of Artificial Intelligence globally with 80 percent reporting daily or frequent AI usage, a study commissioned by Zoom has revealed. India's AI adoption rate is second only to leaders from the Netherlands at 85 percent. The Global Collaboration in the Workplace report by Morning Consult, which surveyed nearly 8,000 leaders and employees from different age groups, uncovered the key trends in AI usage among Indian leaders and employees.
'Collaboration challenges'
According to the report, 52 percent of Indian leaders observed they were over-investing in virtual meetings, while 50 percent felt they were over-investing in in-person meetings, and 49 percent said emails were taking up too much of their time. The leaders stated that task-switching was also a major productivity drain, with 34 percent of the respondents reporting a loss of focus for 10-15 minutes or even 15-30 minutes when switching between tasks.
Further, the report mentioned that around three in 10 Indian team leaders spend an hour or more each day solving collaboration issues, such as attending meetings that lack clear outcomes or navigating misunderstandings within their teams. Indian team leaders are also more likely to follow up on tasks compared to their teams, with 43 percent spending 30 minutes to one hour checking on project statuses.
Therefore, to combat these challenges, the study discovered that Indian leaders are leveraging AI for better workplace collaboration.
According to the study, 80 percent of Indian leaders use AI daily or several times a week, compared to 70 percent of employees. Moreover, 86 percent of leaders believe AI has the potential to significantly improve productivity, and 78 percent of employees share the same optimism. In contrast, the US follows with 40 percent of employees using AI regularly, and Singapore and the UAE each report 37 percent frequent usage.
'The positives of AI'
The surveyed Indian leaders acknowledged that by integrating AI into their team workflows were witnessing positive outcomes, with 90 percent reporting improvement in the quality of their team’s work—outperforming the global average.
According to Indian leaders, AI has helped in 'focussing on high priority tasks, facilitating better communication across teams, improving brainstorming and idea generation'.
The report collated the responses of 7,969 full-time knowledge workers in the US, Canada, the UK, Ireland, Germany, France, Japan, Singapore, India, Australia, Netherlands, Italy, Spain, Saudi Arabia, UAE, and Sweden.
“India’s rapid embrace of AI reflects the country’s forward-thinking approach to workplace innovation. Indian leaders are already embracing and witnessing how AI can improve collaboration, save time, and enable teams to be more productive. As AI continues to reshape how teams work together, Indian businesses have the opportunity to continue leading the way by fully integrating AI into their workflows," Sameer Raje, Head of India at Zoom said.
